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Privacy Policy

Zoono respects the use of your personal details and your privacy will be protected with confidence. Here at Zoono ('us', 'our' or 'we;), are committed to maintaining our relationship with you and it's important that you feel comfortable using our website.

This privacy policy governs information provided to Zoono and communications from us, including information you provide to us on zoono.com / zoono.co.nz / zoono.com.au (the Zoono 'websites'), on Zoono social media platforms, it governs competitions and other promotions, and information provided to us. Your use of the Zoono website, your entry in our competitions and other promotions constitute your acceptance of this privacy policy and your consent to the practices it described within this policy.

Credit card details do not get transmitted through Zoono, all purchases are processed through Shopify Payments (powered by Stripe). See Shopify Payments Terms or Service.

By accessing or using this Site you agree to this Policy. We reserve the right, in our sole discretion, to change, modify, add or delete provisions of this Policy at any time and from time to time and it will be effective as of the “Last Updated Date” referenced on this Site. Your continued use of this Site after the Last Updated Date will constitute you acceptance and agreement to such changes.

Non-personal information collected
When you visit our website, with the help of our third party authorised agents, we may collect certain anonymous information about your visit. When you browse our website, we may monitor statistics including but not limited to the number of people that visited these websites and geographical information. In addition, we may also collect information about your website behaviour, such as the date and time you accessed the website and the areas or pages of the website that you visit. We use non-personal information for internal business and marketing purposes and to help administer and improve our sites for you.
You can disable or turn off certain information that can recognize, collect and/or transmit information about your visits to this Site referred to as “cookies”. If you do not wish to have such information collected, you can disable or turn off certain cookie features on your internet browser.

Personal information
The term “Personal Information” refers to any information you provide in connection with your use of this website by you which you can be personally identified. Personal Information may include such things as your name, street address, telephone number, email address, date of birth, and any other information which might reasonably be used to identify you. We obtain Personal Information from you when you submit it to us or provide it our Site. If you choose not to provide the information we request, you may be unable to use some of our services.


Collecting personal information:We collect your information to serve you better and to provide you with a customised experience using our sites. We may use your personally identifiable information to: fulfil a request from you (such as send you an email), tell you about our new products, services and offers, respond to your comments, feedback or questions, contact you if necessary while processing an order and generate web analytics to compile user data for marketing purposes.

Maintaining personal information: We maintain reasonable safeguards to protect against unauthorised disclosure, use, alteration or destruction of the personal information you provide on our sites. Contact us if you have any questions about the security of our sites

Zoono email list
You can also sign up through our sites to receive promotional emails from us that include product news, exclusive offers and general information. If you sign up for email, we will ask you for your email address and name. You can unsubscribe from our email list by clicking the “unsubscribe” button included on all our emails.

Competitions and surveys
If you enter a competition or other promotion, we may ask you for your name, address, email and phone number. We may sometimes use a third party application on Facebook or Instagram to host a competition or promotion. In these instances, the information you provide will be submitted to that third party and their privacy policy will govern the use and disclosure of the information you submit.

Zoono social media applications
When you use one of our social media platforms, we may request your permission to access certain personally identifiable information, such as your name, profile picture, gender and other profile information. Depending on the application, you may have the opportunity to post reviews, questions and other content on the application. You can change certain settings relating to these applications through your account and privacy settings.

Contact information
If you have any general questions or concerns or queries relating to our privacy policy or our use of personal information, if you would like to update or correct the personal information we hold about you, please contact us via the contact form on our website.

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